AI/ML

WebSocket Voice AI Agent

WebSocket voice AI agent handling client acquisition using Whisper STT, Orpheus TTS, and LangGraph orchestration.

Product preview
  • Instant WebSocket First Response
  • 100% Automated Meeting Bookings
  • <1.2s Round-Trip Voice Latency
  • 98% JSON Parsed Data Accuracy

Challenge, solution, outcome

Challenge

Client acquisition teams struggled to respond to inbound leads instantly, resulting in lost opportunities due to delayed follow-ups.

  • Managing audio packet latency and synchronization over duplex WebSockets
  • Preventing hallucination and maintaining script flow during open-ended customer queries
  • Optimizing semantic search speed over dense and sparse vector spaces simultaneously

Solution

Created an autonomous voice agent capable of answering inbound calls instantly, qualifying leads, and booking meetings directly in calendars.

  • Implemented binary audio chunking and buffered streaming to minimize audio playback latency
  • Designed structured state transitions in LangGraph to keep the AI agent on-track with BANT parameters
  • Engineered a hybrid Pinecone index combining dense embeddings with sparse lexical tokens for high-precision context retrieval

Outcome

Automated the entire initial sales qualification funnel, eliminating human scheduling delays and capturing clean, structured BANT data for CRM tools.

Architecture & engineering

System layers derived from the delivery stack — how the product is composed end to end.

  1. AI Orchestration

    Stateful multi-agent system handling real-time audio chunking, low-latency transcription, and response stream generation.

    • LangGraph
    • FastAPI
    • Groq LLMs
    • Whisper STT
  2. Data & Retrieval

    Hybrid search index matching semantic dense vectors and lexical sparse tokens with custom query expansion retries.

    • Pinecone
    • Cohere Reranking
    • HyDE Retries
    • Supabase PostgreSQL
  3. Integrations & UI

    Automated client booking calendar integrations and custom audio streaming controls built with TypeScript and React.

    • Cal.com API
    • React
    • Astro
    • TypeScript

Key features

  • 01Duplex WebSocket Voice Streaming for Real-Time Conversation
  • 02Low-Latency Speech-to-Text (Whisper STT) and Text-to-Speech (Orpheus TTS)
  • 03Stateful Conversational Orchestration with LangGraph
  • 04BANT (Budget, Authority, Need, Timeline) Lead Qualification Framework
  • 05Structured JSON Outputs for CRM & Database Storage
  • 06Automated Scheduling Integration via Cal.com API
  • 07Hybrid RAG Pipeline with Cohere Reranking & HyDE Retries
  • 08Hexagonal Architecture for Modular Integration

Technology stack

AI Orchestration

Stateful multi-agent system handling real-time audio chunking, low-latency transcription, and response stream generation.

LangGraphFastAPIGroq LLMsWhisper STTOrpheus TTS

Data & Retrieval

Hybrid search index matching semantic dense vectors and lexical sparse tokens with custom query expansion retries.

PineconeCohere RerankingHyDE RetriesSupabase PostgreSQL

Integrations & UI

Automated client booking calendar integrations and custom audio streaming controls built with TypeScript and React.

Cal.com APIReactAstroTypeScript

Results & impact

  • Instant
    WebSocket
    First Response
  • 100%
    Automated
    Meeting Bookings
  • <1.2s
    Round-Trip
    Voice Latency
  • 98%
    JSON Parsed
    Data Accuracy
  • Mastered duplex WebSockets and real-time audio chunking protocols.
  • Designed stateful conversational flows using LangGraph for multi-turn lead qualifying.
  • Built high-performance, hybrid RAG retrievers matching semantic intent with precise database lookups.

Let's build something excellent.

Get in touch to discuss details, projects, or collaborations.

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